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Heatpoints vs Microsoft Clarity: workflows and limits

Microsoft Clarity records website interactions; Heatpoints predicts attention from an image. They can complement each other, but neither output substitutes for the other.

Try Heatpoints on your image
Workflow comparison, based on the official sources linked below. Reviewed 9 September 2026.
QuestionHeatpointsMicrosoft Clarity
DataModel prediction from pixelsRecorded website interactions
Clicks and sessionsNot measured by the attention modelHeatmaps and session recordings
Typical momentDuring design and visual reviewAfter real visitors use the website
Price comparisonInitial free access with limitsFree analytics product; verify current terms

What Microsoft Clarity offers

Microsoft Clarity provides heatmaps and session recordings based on website activity. Its official site presents it as a free analytics product. A Heatpoints prediction does not reproduce that dataset or those recordings.

References: Microsoft Clarity: heatmaps and session recordings

When to consider Microsoft Clarity

Use Clarity when you need evidence of how visitors interact with a running website. Check installation, configuration, consent and retention requirements for your site. The fact that a tool is free does not make those operational questions disappear.

When Heatpoints fits

Use Heatpoints for a draft or a screenshot when you want to discuss visual hierarchy before collecting traffic. Its Chrome overlay analyses the current visible tab, including signed-in pages, and sends the capture to the server. It is not a recording of other users' browsing.

Initial free access has usage limits. Chrome asks for email verification after the initial scans. Pro is coming soon. Check the current allowance in the product; this comparison does not promise unlimited analysis.

References: Heatpoints access and pricing

Compare a real task, not just a score

Choose a representative image and write down what should attract attention before running either tool. Keep dimensions, crop and page state consistent. Inspect whether the result answers your question and whether you can explain it to the person making the design decision.

Scores from different products need not use the same formula or normalisation. A higher number cannot establish better prediction accuracy. No shared benchmark or conversion experiment was conducted for this comparison.

References: How Heatpoints calculates and summarises a map

Sources and disclosure

Reviewed on 9 September 2026 against the official pages linked here. This comparison is published by Heatpoints, not an independent testing laboratory. Vendor descriptions are attributed to their documentation; access, plan limits and prices may change. Check image retention, permissions and export conditions before submitting confidential material.

References: Microsoft Clarity: heatmaps and session recordings · Heatpoints data handling